At ZINNKS’, we aim to provide a seamless and efficient shipping experience for our customers. This Shipping Policy outlines our shipping procedures, delivery times, and associated costs to ensure you have a clear understanding of our shipping process.

1. Shipping Methods and Costs

We offer a variety of shipping options to meet your needs:

  • Expedited Shipping:
    • Delivery Time: 5-9 business days
    • Cost: Free 

Note: Shipping costs may vary based on the weight and size of the package, as well as the delivery destination. Final shipping costs will be calculated at checkout.

2. Order Processing Time

  • Orders are processed within 1-3 business days after purchase.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive a confirmation email with tracking information once your order has been shipped.

3. International Shipping

We ship internationally to many countries. Please note the following:

  • Delivery Time: 5-9 business days, depending on the destination.
  • Customers are responsible for any customs duties, taxes, or additional fees imposed by the destination country.

4. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order through the carrier’s website using this tracking number.

5. Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Some products may be restricted from shipping to certain international destinations due to local regulations.

6. Delivery Issues

If you encounter any issues with your delivery, please contact our customer support team as soon as possible. Common issues include:

  • Lost or Stolen Packages:
    • If your tracking information indicates that your package has been delivered, but you have not received it, please check with neighbors or your local post office. If you still cannot locate your package, contact us for further assistance.
  • Damaged Packages:
    • If your package arrives damaged, please take photos of the damage and contact our customer support team immediately. We will assist you in resolving the issue.

7. Address Changes

If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes cannot be guaranteed if the order has already been processed or shipped.

8. Contact Us

If you have any questions or need assistance with your shipping, please contact our customer support team:

ZINNKS’ Customer Support

Thank you for choosing ZINNKS’. We appreciate your trust and are dedicated to providing you with quality products and excellent customer service.